Ground Handling Operations

Your digital operations hub

A unified portal for ground handling teams β€” select a system below to access your operational platform.

System Status
ECHO Gate Announcements Online
MHL Lost Baggage Online
PSM Flight Messages Online
SHIELD QHSE Reporting Online
WATSON Acknowledgements Online
CARGO Cargo Tracker Online

9 Systems Available

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System Β· ECHO
Echo
Gate boarding announcements system for ground handling β€” manage and broadcast real-time passenger boarding calls at departure gates.
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System Β· MHL
MHL
Lost baggage management portal for ground handling β€” log and update missing baggage cases, and provide passengers with real-time status tracking access.
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System Β· OFFLOAD
Offload Report
Register offloaded passenger details for ground handling operations, with an analytics dashboard for trend analysis and service enhancement.
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System Β· PSM
PSM
Real-time display of arrival flight PSM messages for ground handling teams β€” prepare resources and manage inbound flight operations efficiently.
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System Β· TRANSOMCARE
TransomCare
Airline complaints and passenger feedback management for ground handling β€” structured case tracking and in-depth service quality analysis.
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System Β· TRANSOMONE
TransomOne
Shift reporting platform for ground handling companies β€” log handovers, capture operational events and analyse shift performance with structured dashboards.
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System Β· TRANSOMSHIELD
TransomShield
QHSE and security incident reporting system for ground handling β€” submit, track and analyse safety, health, environmental and security events on the ramp.
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System Β· CARGOTRACKER
Cargo Tracker
Cargo shipment tracking system for ground handling β€” monitor and manage freight movements, update shipment statuses and coordinate cargo operations on the ramp.
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System Β· WATSONME
WatsonMe
Document acknowledgement system for ground handling companies β€” ensure staff read and confirm memos, circulars and official documents with a full audit trail.